For service businesses

Your bookings ring. Your dashboard doesn’t hear them.

In hospitality, healthcare, and legal, 80%+ of bookings happen by phone. Most ad platforms count the click and lose the call. Cleverloop wires CallRail directly into your account’s read, matches qualified calls to the click that produced them, and surfaces phone-attributed ROAS next to web in every Morning Brief.

The phone-call gap

Web converts at 2%. The phone converts at 30%. Most tools only see the 2%.

A click on a Google Ad becomes a phone call to the front desk. The booking happens. The campaign that sourced it never gets credit. The next budget review cuts the campaign that’s actually working, because the dashboard can’t prove it.

What most tools see

Web sessions. Web conversions. Web revenue.

The form submission counts. The phone call doesn’t. Service campaigns look weaker than they are; lead-gen campaigns look stronger. The team optimizes toward the metric they can see, not the revenue they actually make.

What Cleverloop sees

The full funnel, clicks, sessions, calls, bookings.

CallRail’s GCLID pass-through joins the call to the click. Calls over sixty seconds count as qualified. The campaign that sources the booking gets the credit it earned, in the brief the next morning.

How Cleverloop helps a service team.

Three pieces of the platform earn their keep when bookings happen on the phone.

01

Calls counted with clicks.

Phone conversions land alongside spend, sessions, and web events in the same reconciled read. The same audit log, the same evidence trail. A booked call is treated like any other conversion, because it is one.

02

Qualified calls only.

Calls under sixty seconds get filtered. Anything past the threshold counts as a qualified inbound, and feeds the ROAS calculation the campaign is judged against.

03

GCLID-matched attribution.

The call is tied back to the click that started the journey. The campaign, the keyword, the device, the geo, all on the same row. Reporting tells the truth, finally.

What changes in the brief

Phone-attributed ROAS, line by line.

The Morning Brief shows web revenue, phone revenue, and the blended number. The action cards underneath are ranked on the blend, so the brand-search campaign sourcing fifty qualified calls a week stops showing up as “low ROAS, consider pausing.”

  • Web ROAS, separatelyForms, sessions, e-commerce, counted on their own.
  • Phone ROAS, separatelyQualified calls, valued at the average revenue per booking your team configures.
  • Blended viewThe number finance argues from. Reconciled against spend, the same way the warehouse does it.

Built for the industries where bookings ring first.

We work with service businesses where phone is the primary funnel, and the dashboard has been lying to them about it for years.

Hospitality

Hotels, resorts, vacation rentals.

Healthcare

Clinics, dental, specialty practices.

Legal

Personal injury, family, estate.

Home services

HVAC, plumbing, roofing.

Qualified threshold
60s

Calls past one minute count toward ROAS.

Match rate
~94%

GCLID hit rate on calls with click-source attribution.

Refresh cadence
Hourly

Calls flow into the warehouse on the same hourly sample.

See your phone funnel, finally measured.

Thirty minutes. We connect a sandbox, wire CallRail in, and show you the campaigns sourcing bookings the dashboard isn’t crediting.

Book a demo